General Questions

Who is CCLC?
To learn more about the center operator, please visit our website at www.cclc.com.
 
When will the center transition to CCLC?
The Center will transition to CCLC's management on January 1, 2010.

Will my child’s teacher remain at the center?
Our goal is to retain all current center staff. General meetings with staff took place October 14th and one-on-one meetings will take place the week of October 26th.    CCLC’s track record for retention during a transition is typically 80% - 90%. Our annual turnover rate companywide is 17% compared with the industry standard of 44%.

What types of schedules will be offered?
The center will continue to offer the same schedules as it currently offers to families.

Will the waiting list remain intact and how will spaces be offered?
We will follow the current BPELC policy to offer spaces first to siblings second to all other BP families. The current waiting list will be transferred to CCLC. 

Will tuition increase?
No, tuition will be “rolled back” to the 2009 rates (5% decrease from 10/2009 – 12/2009 rates) effective January 1, 2010. CCLC will align with BP’s current policy to not offer sibling discounts.

How will CCLC keep families informed of changes? 

• Parent Meetings
• Newsletters (via: web, center and e-mail)
• Website (Calendar of Events)
• Center transition e-mail group (bpelc@cclc.com)
• CCLC team members on site at BP

Will the ratios and group sizes in each classroom change?
No, the Early Learning Center will continue to run the same NAEYC ratios and group sizes.

Will the center hours of operation change?
No, the center will maintain the same hours.  

Will the center remain NAEYC Accredited?
CCLC will apply to have the NAEYC accreditation status transferred. The Accreditation status will stay intact through this process.

What is Guided Discovery Curriculum?

• Developmental-based
• Thematic 
• Multicultural
• NAEYC Standards
• Physical, social, language, cognitive and emotional development

Will meals continue to be offered at the center?
Yes, the meal services will continue to be offered to all students include breakfast, lunch and snacks 

Will CCLC be on-site during the transition period?
Yes, CCLC will be on-site at BP and the Early Learning Center regularly during the process. Specific dates will be provided to families prior to each visit.

What is the support network for the center? 
CCLC’s structure for center support is a Regional Director, Director of Quality and Training, a Client Services Manager to act as a liaison for BP, and a Financial Analyst to oversee the center’s financials.

Will parents have the opportunity to provide feedback to CCLC on the transition and other general feedback?
CCLC will deploy a Zoomerang survey in early January. In addition CCLC team members will be available during on-site visits at the BPELC. Please feel free to stop by and meet with us one-on-one. As a general practice we will conduct parent and staff surveys twice a year.

How long is CCLC’s contract with BP?
CCLC and BP have entered into a three year agreement.

Enrollment

Do I need to re-enroll in the center?
In no situation will a family who is currently enrolled in the center lose their child's space, all spaces are secure unless the family submits a withdrawal to CCLC via e-mail prior to January 1, 2010. For families wanting to remain in the center, they will need to complete the CCLC enrollment application and financial agreement. These packets will go out via the center in November.

Curriculum

What is Guided Discovery Curriculum?
CCLC's curriculum facilitates learning in a developmental-based, thematic and multicultural manner for each age group. CCLC views learning as a process that requires a balance between child-initiated and staff-initiated activities. These developed activities incorporate and understand the developmental level of each group while ensuring children are properly prepared for Kindergarten.

Childrens' Creative Learning Centers utilizes its exclusive Guided Discovery Curriculum™ in its centers, incorporating physical, social, language, cognitive and emotional development. Guided Discovery is rooted in educational philosophy and theory as well as practice. It relies heavily on Erik Erikson's stages of socio-emotional development, Jean Piaget's theories of how children think and learn, and on principles of physical development. The curriculum is reflective of the criteria set by NAEYC (National Association for the Education of Young Children) Accreditation process.

More Information

Who do I contact with additional questions?
Families can also join our center transition e-mail group. Simply click here and provide us with your name and all e-mail address at which you would like to receive center transition communications. Communications will be sent out regularly. For programming questions, please contact CCLC directly at BPELC@cclc.com. or call us at 888-552-2288.

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